Who We Are

AZNA Salon (“AZNA,” “we,” “us”) operates the website aznasalon.com and our salon located at 7700 Old Georgetown Rd #100, Bethesda, MD 20814. This policy explains what information we collect, how we use it, and the choices you have. Questions? Email us at hi@aznasalon.com or call 301.986.1668.

Information We Collect

Information you give us. When you book an appointment, contact us, or sign up for updates, we collect details like your name, phone number, email address, appointment preferences, and any notes you share with us (for example, hair history or service requests).

Payment information. Payments are processed by our payment providers (such as Square, Apple Pay, and Google Pay). We never see or store your full card number — our providers handle that on their own secure systems.

Information collected automatically. Like most websites, we use cookies and analytics tools (Google Analytics and Clicky) that collect standard usage data — pages visited, device and browser type, and approximate location — to help us understand how the site is used. We also use Google advertising tags to measure our ads.

Text Messages (SMS)

If you give us your mobile number, we may text you about your appointments (confirmations, reminders, changes) and — only if you have opted in — occasional offers or updates. Message frequency varies; message and data rates may apply.

• Reply STOP at any time to stop receiving texts, or HELP for help.
• We do not share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes.

How We Use Your Information

• To schedule and manage your appointments
• To respond when you contact us
• To send appointment confirmations and reminders
• To send offers or updates you have opted into
• To improve our website, services, and advertising
• To meet legal and accounting requirements

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run the salon — for example our booking system, payment processors, communications platform, and analytics providers — and only for the purposes described here. These providers are bound to protect your information. We may also disclose information if the law requires it.

Cookies

Cookies are small files stored by your browser. We use them to keep the site working properly and to measure site traffic and advertising. You can block or delete cookies in your browser settings; the site will still work, though some features may be limited.

How Long We Keep Information

We keep appointment and contact records for as long as you are a client and as needed for legitimate business and legal purposes, then delete or anonymize them.

Your Choices & Rights

• Ask us what information we have about you
• Ask us to correct or delete your information
• Opt out of marketing texts (reply STOP) or emails (use the unsubscribe link) at any time

To make a request, email hi@aznasalon.com — we will respond as quickly as we can. Opting out of marketing will not affect appointment-related messages.

Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information online. Appointments for minors are booked and managed by a parent or guardian.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect what you share with us.

Changes to This Policy

If we update this policy, we will post the new version on this page with a new “last updated” date.

Contact Us

AZNA Salon
7700 Old Georgetown Rd #100
Bethesda, MD 20814
301.986.1668 · hi@aznasalon.com